Coinstar has long been synonymous with tangible money — the big green machines in supermarkets, trusted for turning coins into cash. But the brand faced a perception problem: seen as dated, transactional, and tied to lower-income audiences. To evolve, Coinstar needed to break into digital money with a new product and brand that would connect with modern consumers.
The challenge was twofold: redefine what Coinstar could mean in the digital era and launch a crypto wallet product that was approachable, safe, and empowering for new audiences — while still rooted in the reliability that Coinstar is known for.