From your perspective, what separates teams that collaborate well from those that don’t?
It really comes down to trust. Teams that build that relationship and develop trust with one another are the ones I see perform the best.
It's interesting. HLK recently conducted a survey to better understand the misalignment between sales and marketing teams. This is something we see so often with our clients, especially clients with long sales cycles, in the B2B space and in highly regulated industries. We talked to over 1,000 B2B leaders and what it revealed is that processes and technology cannot solve misalignment; it first starts with people and the trust they have for one another. At first, that was a hard outcome to hear from our research because people problems are hard to solve. But, as I reflected on it more, it made perfect sense.
At HLK, we talk a lot about “teams over disciplines.” When you strengthen those relationships and align around the outcome, it leads to better work and a better experience.